FAQs
How does it work? Do I need to “swap”?
No, the name is a bit of a misnomer as no swapping is required. Residents with a transfer station pass are welcome to visit the Swap Shop, during Swap Shop hours. Feel free to leave items or take items. It’s all about keeping reusable items out of the waste stream.
Do I donate to the Swap Shop?
Dropping off items isn’t a donation. The Swap Shop is not a nonprofit, just a place to drop off items to give them another life. Please see our website for a list of thrift stores and agencies in the area which accept items for donation.
Can I get a tax receipt?
No, but you can leave items to give them another life. Please go to our website for a list of nonprofits in the area which accept donations.
Do you work with organizations?
Yes, we have already reached out to New Canaan Thrift Store and Human Services and plan to work with them more closely in the future. We plan to reach out to more organizations as well.
Do you accept clothes?
No - please donate clothes to The New Canaan Thrift Shop, Darien Thrift Shop, Goodwill, or Person to Person. If clothes can not be donated, they can go into the textile bins at the New Canaan Transfer Station. Residents do not need a transfer station pass to drop off textiles. For a full list of what is accepted in the textile bins, please go here.
How do I get a Transfer Station Pass?
Transfer Station passes can only be purchased online. Annual passes are $45 when a resident has private garbage collection and $75 without private garbage collection. To purchase a pass go here.
Why isn’t the Swap Shop open every weekday?
We hope to extend the days and hours in the near future but will need volunteers to run the Swap Shop. Once we have a bigger volunteer base we will be able to extend the days.
Can I volunteer and what is involved?
If interested in volunteering, please go to our website or email us at [email protected]. Volunteering shifts are two hours long and can be once a week, once every two weeks, or once a month.
I have a large piece of furniture, can I bring it to the Swap Shop?
We don’t have the room for large furniture but we do have a message board in the Swap Shop for people to put up fliers of what they are giving away or what they may be searching for. Is it old fashioned? Yes, but we have found some people would rather not post online.
Who do I contact with a question about the Swap Shop?
Please send an email to [email protected]
Can I make a monetary donation to the Swap Shop?
No, but you can make a donation to Planet New Canaan. Planet New Canaan is a 501(c)3 and maintains the Swap Shop. To make a donation please go here.
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Planet New Canaan
P.O. Box 12
New Canaan, CT 06840
Email: [email protected]